Return Request Form

To return an item please fill out this form completely. If you have problems doing so, please send email to customerservice@engineersupply.com and tell us your Order Number, Name, or Email address and as much detail that you can so that we can help you. If you have not heard from us within 48 hours during a work week, please call us.

Original Order Information
Order Number:  
Order Date:
Ship To Name:  
Your Name:  
Your Email Address:  
Your Phone Number:  
Ship To Postal Code:  

Item to be Returned
Item Number:  
Item Description:

Reason for Return

Would You Like a Replacement?

Comments / Additional Information

Return Policy
  • Items must be returned within 30 days of shipping date (shipping date is the day the package was shipped off the dock).
  • Returns must be received within 10 days of the issuance of the RMA number.
  • Returned items may be subject to a 20% restocking fee, minus shipping cost.
  • Restocking fees are not charged if EngineerSupply is found to be in error.
  • Restocking fees are waived if customer places a new order of equal or greater value within 10 days of submitting this return request form to us.
  • All items must be returned in the original packaging, and must be in a new-like re-sellable condition.
  • Note that any item that ships in a blister pack and the pack has been opened, these items are not eligible for return.
  • Note that Replacement Parts cannot be returned.


    • Once you submit this page, we will contact you with an RMA# and instructions on how and where to return the merchandise to. Please write the RMA# on the outside of the returning box.