Published testimonials are genuine and are not edited or altered by EngineerSupply. EngineerSupply reserves the right to post or remove any testimonial at its sole discretion.
We hope that you can tell that we're very serious
about selling and supporting all of the products
we represent. When it comes to Engineering Supplies,
Surveying Supplies, and Blueprint Storage, we hope that
you think of us first!
Some of Our Customer Testimonials...
"I am writing to inform you that we received
the new laser level this week and really appreciated
the great customer service and very quick shipping
provided by your company. Thank you and everyone on
your staff for all your help!"
Manufacturer and Supplier
"I just got my Dahle 507 Trimmer today. I love
it! Just wanted to say thank you for the courteous
and fast service. I will be sure to recommend your
site in the future!"
"Shipment received in good order. Thank you. If
Froogle had a 'grading system' similar to eBay, I
would rate your service A+."
"Received my order via UPS today! Very good
service! Package arrived sooner than expected,
complete and correct. (along with the best price and
lowest shipping on the web...). You exceeded my
"I just received the package. I am very satisfied
with the experience and will not hesitate to order
from you again."
"Just wanted to thank you for all your help. The
stylus red ink refills came in and are exactly what
we needed. I have saved you in my contacts list for
future reference. Thanks again!"
"I have received the Sonin Multi-Measure LD Model
10055 yesterday. Thank you very much for the great
service of EngineerSupply.com!"
"Thanks for the extra time you put into
researching my order. I received my wheels and my
portfolio is officially rolling. Have a great day. "
"I assembled the table last evening and could not
be happier with it and your service. Thanks again."
"I received my order today and I'm very pleased
with it. Super fast shipping!"
"Thank you very much, you're quick response and
attention to your customers needs have made me a
loyal customer...thanks again."
"I appreciate the consideration and I won't
forget it the next time I need to order engineering
-Richard B., PE
"I hope to do more shopping from your company,
and will be passing on the word of the friendly and
helpful customer service at EngineerSupply, as well
as great prices and products."
-Thanks again, Greg H.
"I just received the Seco bi-pods at 4:30 PM PST
from UPS. Everything looks great, thanks for all
your help and great customer service!"
"I commend you on your customer service
philosophy. Providing outstanding customer service
seems to be in short supply lately. In my line of
work I both regulate and provide services to
business. We receive consumer complaints that
probably would have been avoided had the person
representing the business expressed concern and did
what they could to explain or correct the issue with
their customer, like you did. I say all this to once
again say thank you."
"Thank you for your response. Well, after I sent
this email to you 2 hours later the UPS man
delivered the second package. I am very pleased to
have come across your web site. I had been searching
for this type of web site for a while. I have you
book marked for future orders. Thank you."
"I wish to thank you for your assistance! I
can say that your customer service is truly what it
means customer service. Again thank you for all your
"Got it! Thank you very much. The boxes are just
what I needed, and your service is great."
"Thanks so much for all your help. We got the ten
drawer cabinet and he is filling it up fast.
Sure do appreciate all the extra time and effort.
Great customer service."
"Wow! I can't believe I received my locator so
quickly! Thanks a bunch ."
"Everything came in...Thank you again. The
equipment looks great and we will be working with
the students in the field next week."
"Thank you so much... I appreciate your
follow-up. It is a rare thing indeed to actually get
good customer service! Thank you again."
"Thanks, Rob. I'll keep you in mind for any future
orders we may need. Your customer service is
"Thank you for following up with me and showing
excellent customer service."
"Thanks for the excellent follow-up. Good
"Thanks Rob, you guys are the best in the
"Thank you for your fast and caring response."
"Thanks for your help, I
look forward to doing business in the future. I love
your website, it has a lot of good stuff."
"El Fantascico! I am very pleased, and will
definitely order from you again. I was literally
"blown away" by the personal service! Your
reputation from the "testimonials" on your web site
really is true! Keep up the good work."
"Thanks for the help and the great customer
service. I'll be sure to recommend the company to
"The representative (at the Manufacturers Repair
Department) told us that you (EngineerSupply) called
them to explain our situation. Thank you so much for
your help and for going above and beyond the call of
duty. We really appreciate it."
"Thanks so much for your help. I will definitely
do business with a company that has excellent
customer care, as I have now experienced!"
"Thanks for such attentive personal service. It's
kind of nice to keep the human element in business
and remember that we're people doing business.
Thanks for making it personal"
"Sandy, Just received my calculator by UPS. Thanks for all of
your help. Hope you have a Great Day!"
"I own a light table purchased from your
company many years ago and with which I have been
extremely happy. Recently the on/off rocker switches
failed and I called to see if they could be
replaced. Not only were they available (and at a
reasonable price), but they were sent to me in under
a week. Enclosed with the switches were wires and
wire locks required in the installation as well as a
page of instructions outlining the steps involved.
Many other companies would have simply sent only the
switches and let the buyer deal with procuring the
other necessary items. This extra consideration was
well appreciated and make the installation
relatively painless and efficient. It is indeed a
pleasure to deal with an organization that not only
sells a fine, long-lasting product, but is willing
to stand behind it even so many years after the
original purchase. I will continue to use this light
table in my work and should I ever
have need of another or be asked to make a
recommendation, you can be assured that your company
will be first on my list."
-In appreciation, Peter
"I just wanted to let you know that I received my
Super Plus Spiroboard today. I wanted to thank you
for your assistance. Our professor didn't give us
much time to get this product, but thanks to your
company I'm all set."
"Thank you. The Dahle 440
trimmer arrived on time and performs better than
expected. Clean, and accurate cuts - even the
smallest sliver. Well made and worth the
"Thank you so much for your hard work. It shipped and is scheduled for
delivery this afternoon. I appreciate your taking
the time to follow-up with me. Many times, that just
doesn't happen anymore in today's busy world. I will
send you another email when I have it in hand.
"Thanks for your great service and response."
"You guys are very efficient. I appreciate that,
"Hi Sandy, I GOT IT! Wow It's absolutely
beautiful! There wasn't a single Styrofoam out of
place. The packaging was perfect. Not a single dent
on the box. I'm so happy. Thank you so much for all
your help. I truly appreciate it. Have a fantastic
"You guys have great customer service...thanks
for everything, I look forward to getting that
equipment so that we may organize better. Thanks
"Thanks again for the email and your assistance.
GREAT CUSTOMER SERVICE!!!"
"Thanks for all your help in buying this tripod,
I am looking forward to receiving it. I will
definitely consider Engineer Supply for any future
needs. Thanks Again"
"Received the Diazo bulb yesterday - thanks.
Installed it this morning - works great! Just like a
new machine. Thanks for the careful packaging &
getting it here so quickly. It is appreciated."
-Grant, CADD Manager
"That's awesome! Thank you so much for your fast
response. The shop foremen really appreciate it.
Have a great day."
"Thanks....my order just arrived. And thanks
again for all your help. If you have a customer
satisfaction form I would be happy to feel it out to
"Thank you for your help and most importantly -
your great service so far."
"I would like to send a note about the amazing
customer service you have provided me. I have never
encountered customer service like this before.
Through your efforts, you have found yourselves a
customer for life."
-Kind regards, Brock
"Items received today at noon...on schedule.
Thanks for the good work and great service!"
"Thank you so much for your help. The box came
today Monday, the total station basic starter kit.
This makes two purchases from engineersupply.com,
the other was a locator in September. And these two
purchases have come through just great from
engineersupply.com. I will be looking for my third
purchase from you fairly soon too. Again, you people
have done a great job getting the item to this
buyer. You people are a class act."
"Rob, Thank you so much for your attentiveness to
my order. I really appreciate companies that pay
this kind of attention to their customers."
"Your customer service & my shopping experience
from EngineerSupply thus far, all positive & worth
noting. I had a really bad experience last month
with an online contractor store trying to get a
tripod. They never let me know that the item was
backordered until after I emailed them 3 times &
nearly a month later - I lately cancelled the order
& ordered from another company. Strangely, they made
no attempt to save the sale or to accommodate my
problem, no concern at all...they've lost me as a
future customer, regardless of price.
EngineerSupply's emails, phone call & what I
consider exceptional customer service so early on
within the transaction is greatly appreciated. If I
need future equip or supplies, I'll be checking you
guys out first & passing along your email address to
some contractor friends. Thanks again."
"My order arrived on Thursday and is perfect!
Thank you for your help. I am amazed at how quickly
it arrived considering the Christmas mail this time
of year. Thank you."
"Mary, Thanks for your incredibly swift service.
I never expected to receive my order on Thursday
after only placing it on Tuesday morning. Good job
to all, and thanks again."
"I am very, very impressed with your service. I
especially appreciated the call to get an alternate
mailing address when I provided you with a PO Box
that you could not mail to. That kind of follow up,
and courtesy will keep me coming back to your
company in the future. Great job! Keep up the good
work, and thank you, from a very satisfied
"I greatly appreciate your customer service, I
don't know of any other companies that would have
gone to the effort you did to help their customers
save money. I will continue to be a loyal customer
because of your efforts. Thank you very much!"
"As a manufacturer we feel fortunate to have a
supplier like EngineerSupply. They are professionals
that are dedicated to their customers satisfaction.
They make an effort to understand the products that
they sell so the customer receives the right product
for the right application."
Ulrich Planfiling Corp
"As a supplier for EngineerSupply, I have to say
the customer service team surpasses any that I have
encountered in the past. They are more willing to
help their customers and make sure their customers
are satisfied to the fullest extent. You can tell
from the moment you first talk with them that their
focus is customer satisfaction. Customer
satisfaction is something that is slipping away from
businesses. I could not have asked for a better,
more professional company to supply products too!
Thank you EngineerSupply for the opportunity to
supply you with equipment!"
"I wanted to thank EngineerSupply.com for being
an outstanding distributing partner for our company.
You consistently provide prompt and professional
service to our end-user customers. We are pleased to
send inquiries to your site to make their purchases
at reasonable prices, supported by exemplary
customer service. We appreciate the great job that
"Our company's mission has always been to offer
the most useful products possible to our customers'
at the most affordable prices. This means
understanding our customers needs and getting them
the right product. Partnering with EngineerSupply
has proven to be an invaluable component in
achieving this goal. EngineerSupply offers excellent
customer service as they continue to update product
information and get customers the information and
products they need in a timely manner. It is a
pleasure doing business with such a professional,
customer service oriented company. Best Regards."
"As the worlds leading supplier of and
manufacturer of quality surveying and construction
equipment and supplies, we are proud to have a
partner as professional as Engineer Supply. Their
quality of service to their customers from start to
finish is second to none. It is an honor to have a
partnership with such an outstanding company."
We will post more customer, and
manufacturer/supplier testimonials soon!