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Return Request Form


To return an item, please fill out this form completely. If you have problems doing so, please send an email to returns@engineersupply.com and tell us your Order Number, Name, or Email Address and as much detail that you can so we can help you. If you have not heard from us within two business days, please call.

Return Request Form


Order Information:


Order Number:   
Order Date:
Ship To Name:
Ship To Zip Code:  
Your Name: 
Your Email Address:   
Your Phone Number:   


Item to be returned:


Item Number:
Item Description:
Quantity to Return:
Reason for Return:
If damaged, did you note the paperwork before the driver left?
Would you like a replacement?
   

Comments / Questions:



RETURN POLICY

Authorized returns will be refunded in full minus a 20% restocking fee and minus shipping. Restocking fees are waived if customer places a new order of equal or greater value within 10 business days of submitting the return request form. Refunds will not be made on merchandise that is fully or partially assembled. We do recommend that you use a shipping company such as UPS or FedEx that offers a tracking feature when making a return shipment.


  • Items must be returned within 30 days of the delivery date.
  • Returns must be shipped within 10 days after we issue the RMA number to you.
  • Returned items may be subject to a 20% restocking fee, minus shipping cost.
  • Restocking fees are not charged if EngineerSupply is found to be in error.
  • Restocking fees are charged if customer refusing shipment without return authorization.
  • Restocking fees are waived if customer places a new order of equal or greater value within 10 days of submitting this return request form to us.
  • All items must be returned in the original packaging, and must be in a new-like re-sellable condition.
  • Note that any item that ships in a blister pack and the pack has been opened, these items are not eligible for return.
  • Note that Replacement Parts cannot be returned.



 

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DuraWheel Distance Measuring Wheels Ulrich Plan File Cabinets Safco Office Furniture and Products Dunham and Morrow Magnetic Ferro Locators Keson Measuring Wheels and Measuring Tapes Elan Field Books and Engineering Log Books Dutch Hill Surveyors Tripods Doc Box Permit Holders and Boxes Dahle Paper Trimmers and Shredders Artograph Tracing Projectors and Products Futtura Surveyors Equipment and Instruments Brookside Design Premium Brand Blueprint Stands, Clamps, and Racks Bosch Tools and Measuring Equipment Elite Series Engineering Products and Supplies Topcon Rotary Laser Levels and Detectors AGL Laser Levels and Pipe Lasers RotaTrim Rotary Paper Trimmers SitePro Surveying Supplies Mayline Office Products, Cabinets, and Blueprint Stands LaserLine Cut and Fill Grade Rods Subsurface Instruments Underground Utility Locators Calculated Industries Construction Calculators and Tools Alvin Drafting and Art Products Agatec Laser Levels Seco Land Surveying Equipment and Products Johnson Level Tools and Equipment Dietzgen Paper and Media CST Berger Surveying Equipment Advanced Organizing Systems Blueprint Storage Boxes and Systems Crain Grade Rods Alumicolor Scales and T Squares Aervoe Inverted Spray Paint Schonstedt Underground Location Equipment Neolt Large Paper Trimmers
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