The Importance Of Buying From An Authorized Dealer
EngineerSupply is proud to be an Authorized Dealer
for the brands that we carry. When you buy from an
authorized dealer, you are assured of a high level
of reliability and honesty. We buy directly from the
manufacturers, so that you receive only
factory-fresh merchandise, with a full USA warranty.
All the accessories that are packed in the box by
the manufacturer will be included. Any rebates, special
offers, etc. that are offered by the manufacturer
will be honored by them in the USA.
The quality manufacturers we are partnered with have
product specialists who hold regular training
sessions with our sales staff, assuring a high level
of product knowledge. We have to satisfy their
standards in order to become an authorized dealer.
Our high level of service continues after you have
made your sale. Our Customer Service
Representatives can assist you with the delivery,
exchange or return of your purchase.
Before you purchase from an unauthorized dealer, you
should consider the following. Some unauthorized
dealers sell products with the serial numbers
altered, or entirely removed so that the
manufacturers cannot track how they obtained these
units. This voids the warranty. Some unauthorized
dealers sell "grey goods" or "parallel import"
versions of the products. These are similar versions
that were not intended for distribution in the
USA. In some instances, the manufacturers will
not honor the warranty or rebate offers on products
that are not sold through their approved
sales networks. Some of these products can have
different voltages, different accessories, or
instruction manuals that are not written in English. Even
when the merchandise is the legitimate USA
version, some unauthorized dealers will take
accessories (such as an AC adapter) out of the
sealed carton, and sell them to you separately at an
additional cost. Some dealers will sell refurbished
products without informing you of this. Please be
aware of these potential pitfalls and buy from an
In an industry where websites and companies come and
go, EngineerSupply has been serving the public for
over seven years. We will be here after you have made
your purchase, while many others will be a memory.
When you buy from us, you do so with peace of mind.
EngineerSupply is an authorized dealer for
engineering products, surveying supplies, blueprint
storage, construction tools, and most tools related
to the Architectural-Engineering-Construction
Industry. We sell and support major brand names of
engineering supplies like CST/berger, Crain, Seco,
Sokkia, Safco, Mayline, Pentax, Scalex, Schonstedt,
Stanley Tools, Rolatape, Rotolite, Planix, Pipehorn,
Ridgid, Martin Yale, Leica, Lufkin, Hewlett Packard,
Dunham & Morrow, Diazit, David White, Calculated
Industries, Alvin, Calcomp, Artograph, Neolt,
Advanced Organizing Systems, Johnson Level,
AcculinePro, Dahle, and many many more. If you would
like to review some of the brands we sell and
support, please view our "Shop
Engineering Supplies by Brand Name page".