As a privately held company, I started EngineerSupply in early 1999 with an idea and by registering a domain name. It all began with a background in drafting, cad, surveying, residential and commercial architecture, and civil engineering working for a few large AEC firms and a couple of small Surveying Firms. With a degree in Architectural Design/Drafting and experience working for Surveying and AEC firms, my strong interest in business began to grow. Later earning a Bachelors in Business Information Technology with a concentration in Operations Management from Virginia Tech, I also began a love affair with the Internet in 1994-95. This is when the idea began and all of these components created a dream. A personal dream to create the largest and finest AEC Supply Company that I possibly could.
In the beginning I sat up shop in a bedroom in our house, and starting with $100 I built a website and started figuring out how to source inventory and get customers to the site. Many trial and errors later I began getting orders. I had a full-time job as a GIS Manager mapping underground utilities for a large campus, then as time passed EngineerSupply continued to build momentum. In the beginning I did everything myself, maintaining the website, meeting with new suppliers, adding products to the site, processing orders, handling returns, and paying the bills. During that time, I ate, breathed, slept, talked and dreamed about nothing but EngineerSupply. With a determined commitment to low prices, excellent service, and "Customers are King" commitment, I soon started to see impressive results from my work. We leased office space and moved twice before settling in to a new facility that we purchased all while hiring and managing new employees to build a team. Now with multiple full-time employees I am still very involved with nearly all aspects of the business, from assisting with the processing of orders (which ensures quality of service), to helping answer technical questions about products when a customer needs help which makes me feel grounded with the company. With some of my previous jobs being an auto mechanic, forklift operator in a warehouse, an instrument man on a surveying crew, I don't mind getting my hands dirty and hard work.
While it has been hard work and determination that got us here today, I developed a very simple game plan to offer the finest and unique products available at the lowest prices and to provide absolutely the finest customer service and exist only for the customer since I feel our customers are our employers. This game plan is a lot more than just a plan, it's a promise. A promise that is honored by each and every customer relationship that we develop.
We will continue to do everything we can to constantly improve EngineerSupply to serve you even better in the future. You, the customer, have always been and certainly continue to be absolutely the most important reason that drives EngineerSupply's very existence...and we promise never to forget this simple truth.
We are already one of the largest, high-traffic sources of tools and supplies on the Internet for engineers, architects, surveyors, engineering firms, engineering-related manufacturers, distributors, real estate professionals, companies that purchase engineering-related products, municipalities, governments, universities, and companies involved within the field of engineering. We hope that you'll find it extremely easy and pleasant to get information about our products, place orders and easily view your own account information. We believe in answering our customers' needs first.
Over the years we have become the trusted favorite when supplying the engineering community with the supplies it needs to get the job done. Shop Online for your AEC Office Equipment, Large Document Storage Solutions, Specialty Calculators, Surveying Equipment and more.
If there are any questions you have about any of our products or service, please feel free to contact me as often as you would like. I look forward to your questions, suggestions, and comments.
Founder and President. EngineerSupply
Technical Pre-Sales Questions: email@example.com
On the Web: www.EngineerSupply.com
Please feel free to take a look at a partial list of customers we serve. We're proud to serve these well-known organizations, as well as the smaller customers and one-person shops across our Nation. Please feel free to browse our store. If you have any questions, please contact us. We'll be glad to help.