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Engineering Supplies, Blueprint Storage, Measuring Tools, Surveying Equipment & More!

Customer Service

Shipping Policy

Our shipping rates are automatically calculated during checkout for orders that are shipping within the lower 48 States. For orders that are to be shipped to Hawaii, Alaska, or Puerto Rico, please submit your order. We will contact you by email with shipping charges and ask you for permission before processing your order. We will not ship or charge you until we get authorization permission from you first. For all other locations not listed above, please refer to "International Shipping" below.

International Shipping
You may consider submitting your shipping address of a freight forwarder that you select. Generally its a good idea to select a freight forwarder before submitting an order with us. Contact the freight forwarder first and ask them if they can ship to your location and get an idea of how much they will charge you, and give them notification that you will be ordering from EngineerSupply and shipping to their location where they can then forward the package on to your location. We are responsible for shipping to the freight forwarder and you would be responsible for shipping from the freight forwarder to your location. We also offer the option during checkout to sign up for a Bongo International account which is a freight forwarder we recommend and have worked with in the past. You will find instructions during our checkout process about how to work with Bongo International. EngineerSupply is not responsible for any brokerage, customs, tariffs, or other related fees. We simply ship the product to your location and you (the customer) are responsible for any fees that are related to shipping over border lines.

Processing, Shipment, and Delivery
Care is taken to properly pack and ship each order off the dock. Usually orders are processed on the same day the order is submitted to us, but can take up to 2 business days depending upon current demands. We do not process or ship orders on weekends or holidays.

The approximate lead time for each item is shown on the product page. Please be aware that some items may carry a longer lead time than others. Estimated delivery times are calculated from the shipment date. The 3 – 4 day shipping option only includes the transit time, and will not speed up the processing time. Some products carry a longer lead time. Lead times are shown on each product page.

Please note: If you provide an incorrect shipping address, or refuse shipment (not due to shipping damage), a reassignment fee and/or restocking fee may apply.

Shipping Rates

When using our online shopping cart, and depending on which shipping time you choose, the amounts below will automatically be applied during the checkout process for you. The table below is only a reference tool so you will know what the shipping charges will be before you submit an order.

Order Subtotal Amount 4-7 business days 3-4 business days
Up to $50.00 $9.25 $30.00
$50.01-$100.00 $10.25 $35.00
$100.01 - $150.00 $12.25 $40.00
$150.01-$200.00 $14.25 $50.00
$200.01-$350.00 $19.25 $60.00
$350.01 - $500.00 $32.25 $70.00
$500.01-$750.00 $38.25 $100.00
$750.01-$1000.00 $58.25 $125.00
$1000.01-$1500.00 $88.25 $175.00
$1500.01-$Infinity $99.25 $225.00

Shipping charges are based on your order subtotal. We assume a higher dollar amount equates to a heavier package, and we understand there are exceptions. Our ultimate goal is to break even on our true shipping and packing costs as we do not intend to make a profit on shipping. If you feel that the product or order you have is an exception, please email us and explain the item(s) you are wanting to purchase, and your shipping location, we will take a look at the situation and consider before you place an order.

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