By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.
Return Policy
Authorized returns will be refunded in full minus a 20% restocking fee and minus shipping. Restocking fees are waived if customer places a new order of equal or greater value within 10 business days of submitting the return request form. Refunds will not be made on merchandise that is fully or partially assembled. We do recommend that you use a shipping company such as UPS or FedEx that offers a tracking feature when making a return shipment.
Items must be returned within 30 days of the
delivery date.
Returns must be shipped within 10 days after we
issue the RMA number to you.Returned items may be subject to a 20% restocking fee, minus shipping cost.Restocking fees are not charged if EngineerSupply is found to be in error.
Restocking fees are charged if customer refusing
shipment without return authorization.Restocking fees are waived if customer places a new order of equal or greater value within 10 days of submitting this return request form to us.
All items must be returned in the original packaging, and must be in a new-like re-sellable condition.
Note that any item that ships in a blister pack and the pack has been opened, these items are not eligible for return.
Note that Replacement Parts cannot be returned.
Warranty Information
After our return policy period has passed, purchases
made from EngineerSupply are no longer authorized to
be returned. After this time, products are covered
by their respective manufacturers warranty. In some
instances, manufactures' will offer replacement or
repair at their discretion. For your convenience, we
can provide the manufacturers' contact information
for your product. We are always interested in
receiving feedback for any of the products and
brands we sell.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.