Why buy from an Authorized Dealer?

The Importance Of Buying From An Authorized Dealer

EngineerSupply is proud to be an Authorized Dealer for the brands that we carry. When you buy from an authorized dealer, you are assured of a high level of reliability and honesty. We buy directly from the manufacturers, so that you receive only factory-fresh merchandise, with a full USA warranty. All the accessories that are packed in the box by the manufacturer will be included. Any rebates, special offers, etc. that are offered by the manufacturer will be honored by them in the USA.

The quality manufacturers we are partnered with have product specialists who hold regular training sessions with our sales staff, assuring a high level of product knowledge. We have to satisfy their standards in order to become an authorized dealer. Our high level of service continues after you have made your sale. Our Customer Service Representatives can assist you with the delivery, exchange or return of your purchase.

Before you purchase from an unauthorized dealer, you should consider the following. Some unauthorized dealers sell products with the serial numbers altered, or entirely removed so that the manufacturers cannot track how they obtained these units. This voids the warranty. Some unauthorized dealers sell "grey goods" or "parallel import" versions of the products. These are similar versions that were not intended for distribution in the USA. In some instances, the manufacturers will not honor the warranty or rebate offers on products that are not sold through their approved sales networks. Some of these products can have different voltages, different accessories, or instruction manuals that are not written in English. Even when the merchandise is the legitimate USA version, some unauthorized dealers will take accessories (such as an AC adapter) out of the sealed carton, and sell them to you separately at an additional cost. Some dealers will sell refurbished products without informing you of this. Please be aware of these potential pitfalls and buy from an authorized dealer.

In an industry where websites and companies come and go, EngineerSupply has been serving the public for over 14 years. We will be here after you have made your purchase, while many others will be a memory. When you buy from us, you do so with peace of mind.


EngineerSupply is an authorized dealer for engineering products, surveying supplies, blueprint storage, construction tools, and most tools related to the Architectural-Engineering-Construction Industry. We sell and support major brand names of engineering supplies like CST/berger, Crain, Seco, Sokkia, Safco, Mayline, Pentax, Scalex, Schonstedt, Stanley Tools, Rolatape, Rotolite, Planix, Pipehorn, Ridgid, Martin Yale, Leica, Lufkin, Hewlett Packard, Dunham & Morrow, Diazit, David White, Calculated Industries, Alvin, Calcomp, Artograph, Neolt, Advanced Organizing Systems, Johnson Level, AcculinePro, Dahle, and many many more. If you would like to review some of the brands we sell and support, please view our "Shop Engineering Supplies by Brand Name page".